The front line of your customer experience.
👋 Messaging Platform for Marketing, Support & Sales
👋 More than 30 plugins for you
Chaskiq's plugin architecture allows for a variety of conversational experiences to take them to the next level. For example: Schedule meetings with Calendly, provide means of payment directly from the webchat, initiate video calls via Zoom, integrate your shopping carts or trigger subsequent actions via Zapier. In short, create experiences that create value for your customers. There are no limits!
A LiveChat with all the things you expect
A super powerful Webchat
Complete experiences in a single conversation thread.
Whether it's the bot or a human, there are no limits to offering communication experiences on Chaskiq. Schedule meetings? Shopping carts? start video calls? payment flows? Yes. All that and more.
Campaigns
Multiple ways of communicating beyond WebChat.
Banners
The banners in Chaskiq are special to display quick warnings that stay fixed in the user interface. Especially useful to show promotions and relevant information about your services, for example: updates or service interruptions.
Routing Bots
Automating conversations.
Outbound automation
Automated chat flows allow conversations to start at any time and to the right people based on specific audience criteria. Once the chat flows have started, the visitors are routed to the specific agents so that they can provide timely attention.
Chaskiq's coolest features are tested, monitored and delivered thanks to the following companies support
Open source from the start
Chaskiq has been designed to be able to extend its capabilities and functions both on the webchat side and on the agent panel.
😍 Infinite forms of communication
One of the most robust webchats that allows to extend its functionalities by integrating multiple plugins which allow to take conversations to the next level.
🦄 The unicorn of message editors.
We have developed a text editor that allows us to send messages worthy of the year 2022, this means going beyond markdown format and taking messaging to the extreme. Gifs, Videos, Embeds and a long etcetera.
Simplicity, efficiency and extensibility.
Chaskiq is an open source platform that connects and empowers the communication of support, sales & marketing teams with their customers.
Chaskiq features Web Chat & video calls, Onboarding tours, one off messages and newsletters campaigns.
“Chaskiq allowed us to scale our customer service abilities and customize the way the software works, while keeping costs controlled. For an early-stage startup this is priceless.”
Automate everything
Do you need to schedule meetings automatically? Say no more. With Chaskiq integrate apps in two clicks and voilá
A complete platform that enhances your team's communication with your clients.
A platform that goes beyond chat. Designed for marketing, support and sales.
Unlimited Inboxes
Concentrate conversations from different sources in one place. Twitter, Whatsapp, Facebook Messenger, Telegram etc ...
Multiple campaign modes
Send mass emails (mailings / newsletters), place banners popups or guided tours at the right time to the right visitor
Automation Flows
Generate automations in the conversations for the self-care of your clients and route the precise conversations to your human team when necessary
Help Center
Make available help content from your company by writing articles organized by categories and content collections.
Reporting
Create your own sports with beautiful graphics in a fast and declarative way. Even displaying information from external services
API Graphql and Oauth2 security
Create your own applications that communicate with Chaskiq through our API offering new experiences to your team and your clients
Continuity of conversations from the mail
Give continuity to the conversations from your email once the visitors disconnect from the webchat
Permissions and access restrictions
Configure agent access to different sections of the platform according to your business models.
